As the others have said, you've done a great job writing a Gwen that people can actually like. One who realizes she messed up badly and doesn't make excuses for it, but takes the blame on herself. Also, her talking to Rhys, instead of thinking he couldn't possibly understand her shiny, new secret job because he was just Average Joe Blow and she was oh so important now.

Really liked your Jack, being understanding and willing to give Gwen a second chance. Also, his knowing that he could, and needed to, talk to Ianto about what had happened that day. I love when we see his vulnerable side that needs Ianto's support and understanding.